201 N. Main Street, Andover MA 01810

Ph: 978-783-3069

info@towndog.com

About Town Dog

where happy dogs gather!

Promoting the health & well-being of dogs through group play, quiet  time, enrichment activities & grooming.

Our Story

Town Dog is a locally owned and independent pet care facility founded in 2017 by business partners Dorothy Held & Christelle Salemme.

Our purpose is simple: to provide a safe, fun and enriching experience for your dog while delivering you exceptional customer care. We create a home-away-from-home atmosphere and deliver peace of mind.

Photo Tour of The Town Dog FAcility

Meet Our Team

Dorothy Held

Co-Founder & General Manager

Dorothy oversees our facility to ensure that we provide the highest standard of care. She works closely with the staff and can be found at the reception desk, in the grooming room or in the yard with the dogs.  Together with Christelle, she is your “go to” person with any questions or concerns.

Dorothy is also the team wonk with over 30 years of investment experience in the financial service industry. She is quick to tell you that co-founding Town Dog is the culmination of her interest in small business and her passion for pet care.

Christelle Salemme

Co-Founder & General Manager

Christelle is chief controller & oversees the day-to-day financial operations of Town Dog.  She is also chief concierge, often greeting you at the front desk.  Together with Dorothy, she is your “go to” person for any questions or concerns.

Prior to co-founding Town Dog, Christelle was the general manager of a dog daycare & boarding business.  For 10 years, she oversaw all areas of operations including staffing, payroll, and facility maintenance to ensure that all dogs enjoyed a safe and healthy experience. Christelle is recognized by her clients for her dedication to the safety and well-being of the dogs in her care.

Dannielle Gagnon

Salon Director

Dannielle joined Town Dog in 2017 with over 20 years of grooming experience. As Salon Director, she is instrumental in the Grooming Salon’s growth & development while leading a fabulous team of professional pet stylists.

Prior to joining Town Dog, Dannielle worked in New Hampshire as a professional groomer and was the Co-Director & Instructor of All Dog’s Gym & Inn Professional Grooming School. Dannielle is first and foremost a Mom to three lively sons and three wonderful rescue pups!

Town Dog Leadership Team

Grace D.

Daycare Manager

Prior to joining Town Dog in October 2019, Grace was a Shift Lead & Manager at another dog daycare.  In her current role as Daycare Manager, Grace oversees our new dog evaluation process to ensure that every dog is a good fit for our group play environment.  She also works closely with our daycare team to provide clients with updates on their dogs while boarding or attending daycare.  Outside of work, Grace enjoys hikes with her dog and keeping up with his training.

Michelle M.

Weekend Manager

Michelle joined Town Dog in September 2020.  As Weekend Manager, Michelle is responsible for supervising Town Dog’s daycare, boarding and grooming services during our weekend hours including the administrative duties that support these functions. Outside of work, Michelle enjoys going to the gym and learning how to do different arts & crafts.

About Our Facility

Where the dedication is in the details.

Every inch of Town Dog was thoughtfully designed to provide your dog with the best possible experience. Our inside play space includes 3,000 SF for our canine guests to wrestle with their puppy pals, sleep or participate in some enrichment activities.  Outside space includes 4,000 SF divided into three yards where dogs can romp with their friends or sun bathe on a play station.  All of our finishes were selected with safety & cleanliness a priority including slip resistant epoxy floors, modern HVAC, and anti-microbial K9 turf.

But the heart of Town Dog is its team of dog loving pack leaders and experienced dog groomers.  Everyone is trained in dog behavior & pet first aid and share our mission to provide your dog the best personalized care.   And unlike many overnight care facilities, we are staffed 24/7!  So whether playing by day or snoozing by night, you’ll have peace of mind knowing that your dog is safe, comfortable & happy at Town Dog.